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Advanced Tax Systems Support Specialist

2 weeks ago

Bengaluru Bangalore Chennai Pune, India beBeeTax Full time ₹ 8,00,000 - ₹ 12,00,000

Job Description:

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As a Production Support Service Engineer, you will play a key role in ensuring the smooth operation of Vertex tax management systems and their integration with ERP platforms. Your expertise in taxation will be instrumental in troubleshooting technical issues, configuring tax rules, and maintaining accurate tax calculations.

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Key Responsibilities:

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  • Apply taxation expertise to resolve complex tax calculation issues
  • Maintain and troubleshoot Vertex Tax Calculation Rules, Tax Jurisdictions, and Product Taxability Assignments
  • Support ERP integrations with Vertex, including Oracle Fusion and internal systems
  • Ensure accuracy of tax rates, exemptions, and tax determinations
  • Manage Tax Configuration, Tax Categories, and Exemption Certificates within Vertex
  • Support Tax Reporting and Compliance, including generating reports for tax filing and audit purposes
  • Handle Tax Accruals and Reconciliations to ensure General Ledger accuracy
  • Receive, analyze, and prioritize related support tickets
  • Provide timely solutions to users and document resolution steps and knowledge base articles
  • Support system upgrades and patches
  • Monitor system performance and recommend improvements
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Required Skills and Qualifications:

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  • Strong understanding of Indirect Taxation (Sales & Use Tax, VAT, GST, Withholding Tax)
  • 5+ years experience with Vertex tax systems and ERP integrations
  • Knowledge of Tax Calculation Rules, Jurisdictions, and Product Taxability Assignments
  • Proficiency in SQL and data analysis
  • Experience troubleshooting API integrations and data feeds
  • Understanding of tax compliance reporting requirements
  • Familiarity with SOX audit requirements for tax processes
  • Experience with FBDI & ADFdi for data imports and updates
  • Strong problem-solving skills for complex tax calculation issues
  • Ability to document and communicate technical solutions effectively
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Benefits:

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This is an opportunity to work with a leading technology company and contribute to the development of innovative solutions. You will have the chance to work with a talented team of professionals who are passionate about technology and committed to delivering high-quality results.

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Others:

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The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team environment. They will also possess strong analytical and problem-solving skills, with the ability to think critically and creatively.