IT Operations Engineer

1 week ago

Vizag, Andhra Pradesh, India beBeeSystem Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title:

System Support Specialist

About the Role:

We are seeking a skilled System Support Specialist to join our team. The successful candidate will be responsible for ensuring systems run securely and efficiently.

Main Responsibilities:
  • Systems Monitoring & Maintenance
    • Monitor system uptime, health, and performance across development and production environments.
    • Troubleshoot issues (local and remote) across operating systems, software, networks, and cloud systems.
    • Perform root-cause analysis and collaborate with DevOps teams to resolve recurring issues.
  • Infrastructure, Security, and Automation
    • Configure machines, access controls, and user permissions for new and existing team members.
    • Support secure practices such as system hardening, OS patching, and routine compliance audits.
    • Assist in continuous integration and delivery workflows and contribute to infrastructure improvements and documentation.
  • Hardware, Tools, and Vendor Management
    • Coordinate hardware procurement: sourcing laptops, peripherals, and licenses as per project needs.
    • Work with vendors for equipment purchases, service warranties, and support escalations.
    • Track inventory, machine handovers, and replacement cycles using internal systems.
    • Troubleshoot and resolve remote hardware/software issues during onboarding and day-to-day operations.
  • Team Enablement and Documentation
    • Act as a first point of contact for internal TechOps requests.
    • Maintain internal documentation, runbooks, and asset registers.
    • Collaborate cross-functionally with HR, Finance, and Engineering to ensure smooth operational workflows.

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