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Technical Lead for Google Cloud CCAI Solutions

1 month ago


Bengaluru, Karnataka, India Hiretek Full time

Hiretek seeks a seasoned technical lead to spearhead the implementation of Google Cloud Contact Center AI solutions. The ideal candidate will have expertise in Google Cloud's CCAI products, including Google Dialog Flow framework and Virtual Agents. Key responsibilities include:

  • Developing a deep understanding of Google Cloud's CCAI products and architectures through troubleshooting and root cause analysis.
  • Collaborating with internal stakeholders to resolve technical deployment obstacles and improve Google Cloud's services.
  • Familiarity with APIs, including Speech to Text and Vision APIs.

Requirements:

  • Extensive experience in Google Cloud Contact Center AI solutions.
  • Strong understanding of TCP/IP concepts, Unix/Linux administration, and client-server protocols.
  • Excellent communication and technical expertise.

What You'll Achieve:

  • Drive the successful implementation of Google Cloud CCAI solutions.
  • Improve Google Cloud's services through technical expertise and collaboration.
  • Contribute to the growth and development of Hiretek's technical capabilities.