Production Support Specialist
6 days ago
Are you a skilled SRE with a passion for production support? Do you have experience in Java development and Linux/Unix system administration? We are looking for a talented individual to join our team as a Production Support Specialist.
Key Responsibilities:- Monitor application health and errors, and raise incidents if any threshold breaches.
- Monitor system metrics (CPU/Mem etc) and troubleshoot to restore the system.
- Analyze and troubleshoot logs to fix or escalate to L3 developer if noticed any errors/issue.
- Monitor batches and rerun if needed, troubleshoot logs if fails.
- Continue to update the status to respective stakeholders.
- 5 to 7 years of experience as SRE along with L2 Production support.
- Banking domain knowledge, Basic Java Coding, Technical Troubleshooting knowledge.
- Good expertise on Monitoring tools (Grafana/Kibana etc or any relevant monitoring tools).
- ITIL knowledge is a must on INCIDENT and PROBLEM handling process.
- Knowledge on Java/J2EE will be an addon.
- Knowledge on JBOSS/ Heap, Threads.
- Basics on Network fundamentals.
- Batch monitoring/Processing - Ability to re-run, force jobs, sysout capturing, investigating agent unavailable issues, create job/batch.
Hyderabad, Andhra Pradesh, India
Job Type:Experienced
Primary Skills:Business Process Traceability
Years of Experience:4
Travel:No
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