SRE Production Support Specialist

19 hours ago


Hyderabad, Telangana, India Unison Consulting Pte Ltd Full time
Production Support Specialist

At Unison Consulting Pte Ltd, we are seeking a highly skilled Production Support Specialist to join our team. As an SRE Production Support Specialist, you will be responsible for managing our 24/7 production support team in the Banking domain. This includes closely working with Dev teams, managing major incidents, and coordinating incident management, problem management, and infra teams. Your experience in troubleshooting, resolving, and communicating complex incidents and deep underlying issues will be invaluable to our team. Additionally, you will perform deep-dive analysis for all major incidents, coordinating with all support teams and infra teams to identify root causes in both Application and Infrastructure areas. Your experience in executing continuous service improvement plans, monitoring, process improvement, and automation will also be essential to this role. Furthermore, you will have experience in managing Capacity Monitoring, Server Patching (Production environment), and Bank wide DR, BCP coordination/scheduling. If you have good communication skills and stakeholder management, and can follow the standards of the Bank, we encourage you to apply for this role.

Key Responsibilities:
  • Manage 24/7 production support team in Banking domain
  • Closely work with Dev teams
  • Manage major incidents and coordinate incident management, problem management, and infra teams
  • Perform deep-dive analysis for all major incidents
  • Experience in executing continuous service improvement plans, monitoring, process improvement, and automation
  • Experience in managing Capacity Monitoring, Server Patching (Production environment), and Bank wide DR, BCP coordination/scheduling
  • Good communication skills and stakeholder management


  • Hyderabad, Telangana, India Unison Consulting Pte Ltd Full time

    Production Support SRE RoleAt Unison Consulting Pte Ltd, we are seeking a highly skilled Production Support SRE to join our team. As a key member of our SRE team, you will be responsible for managing our 24/7 production support team in the Banking domain.Key ResponsibilitiesTeam Management: Lead and manage a team of production support engineers to ensure...


  • Hyderabad, Telangana, India Unison Consulting Pte Ltd Full time

    Job Title: SRE Production SupportUnison Consulting Pte Ltd is seeking a highly skilled SRE Production Support professional to join our team.Key Responsibilities:Team Management: Lead and manage a 24/7 production support team in the Banking domain, ensuring seamless incident resolution and continuous improvement.Collaboration: Work closely with Development...


  • Hyderabad, Telangana, India Virtusa Full time

    Job Title: Production Support SpecialistAre you a skilled SRE with a passion for production support? Do you have experience in Java development and Linux/Unix system administration? We are looking for a talented individual to join our team as a Production Support Specialist.Key Responsibilities:Monitor application health and errors, and raise incidents if...


  • Hyderabad, Telangana, India Virtusa Full time

    Job SummaryAs a Production Support Specialist at Virtusa, you will be responsible for monitoring the applications health/errors and raising incidents if any threshold breaches. You will also monitor system metrics (CPU/Mem etc) and troubleshoot to restore the system. Additionally, you will analyze and troubleshoot logs to fix or escalate to L3 developer if...

  • Senior SRE Engineer

    6 days ago


    Hyderabad, Telangana, India Thomson Reuters Full time

    About the RoleWe are seeking a highly skilled Senior SRE Engineer to join our Product Reliability and Operations team. As a key member of our team, you will be responsible for implementing best practices in SRE methodology, strategically planning and designing operations projects, and collaborating with stakeholders to deliver value to customers.Key...

  • SRE Engineer

    6 days ago


    Hyderabad, Telangana, India Virtusa Full time

    Job DescriptionJob Title: SREJob Summary: We are seeking an experienced SRE to join our team at Virtusa. The successful candidate will be responsible for ensuring the reliability and performance of our cloud-based infrastructure.Responsibilities:Troubleshoot recurring failures and participate in incident triagesTroubleshoot issues from a production and...

  • SRE Engineer

    6 days ago


    Hyderabad, Telangana, India Virtusa Full time

    Job DescriptionJob Title: SREJob Summary: We are seeking a highly skilled SRE to join our team at Virtusa. The successful candidate will be responsible for ensuring the smooth operation of our infrastructure and applications, minimizing downtime, and ensuring their availability.Responsibilities:Troubleshoot recurring failures and participate in incident...


  • Hyderabad, Telangana, India IGT Full time

    Product Support SpecialistIGT is seeking a Product Support Specialist to join our team. As a Product Support Specialist, you will be responsible for ensuring that tickets, player emails, and player chats are handled within Service Level Agreements (SLAs). You will also be responsible for providing customers with product and service information via email and...


  • Hyderabad, Telangana, India Cornerstone OnDemand Full time

    Cornerstone OnDemand: A Leader in Enterprise Software Solutions**Job Title:** Product Support SpecialistWe are seeking a highly skilled and motivated Product Support Specialist to join our team at Cornerstone OnDemand. As a Product Support Specialist, you will play a critical role in providing technical assistance to our customers, ensuring their success...


  • Hyderabad, Telangana, India Cornerstone OnDemand Full time

    Cornerstone OnDemand Support SpecialistWe are seeking a highly skilled and experienced Cornerstone OnDemand Support Specialist to join our team. As a key member of our Global Customer Support team, you will play a critical role in providing technical assistance to our customers.Key Responsibilities:Develop a deep understanding of Cornerstone's range of...


  • Hyderabad, Telangana, India DBS Bank Full time

    Job SummaryDBS Bank is seeking a highly skilled Senior Associate, SRE Application Support, Consumer Banking to join our team. The successful candidate will be responsible for providing application support, managing production support teams, and ensuring the smooth operation of our banking systems.Key Responsibilities Provide application support for complex...


  • Hyderabad, Telangana, India DBS Bank Full time

    Job SummaryWe are seeking a highly skilled Senior Associate, SRE Application Support, to join our Consumer Banking team. As a key member of our team, you will be responsible for providing application support, managing production support teams, and ensuring the smooth operation of our banking systems.Key Responsibilities• Provide application support for...

  • Senior SRE Engineer

    20 hours ago


    Hyderabad, Telangana, India Thomson Reuters Full time

    We are seeking a Senior SRE Engineer to join our Product Reliability and Operations team at Thomson Reuters. Our team provides innovative evidence management software to leading law firms, governments, and corporations worldwide.As a Senior SRE Engineer, you will be part of the core Platform Operations function responsible for security, delivery, and...


  • Hyderabad, Telangana, India Cornerstone OnDemand Full time

    Cornerstone OnDemand is seeking a skilled Product Support Specialist to join our team. As a member of our Global Customer Support team, you will play a critical role in providing technical assistance to our customers.Your primary responsibility will be to provide real-time technical support to our customers through email and phone interactions. You will also...


  • Hyderabad, Telangana, India DBS Bank Full time

    Job SummaryWe are seeking a highly skilled Senior Associate, SRE Application Support, Consumer Banking to join our team. As a key member of our Group Technology and Operations team, you will be responsible for providing application support and ensuring the smooth operation of our banking systems.Key Responsibilities• Provide 24/7 production support for our...


  • Hyderabad, Telangana, India Experian Full time

    Job Title: Senior Infrastructure SREJob Summary:We are seeking a highly skilled Senior Infrastructure SRE to join our team at Experian. As a key member of our IT operations team, you will be responsible for the continued improvement and support of our Windows server environment, including Windows 2012, Windows 2016, Windows 2019, and Windows 2022. You will...


  • Hyderabad, Telangana, India Atyeti Inc Full time

    Job Title: Java Production SupportAt Atyeti Inc, we are seeking a highly skilled Java Production Support professional to join our team.Job Summary:We are looking for a talented Java Production Support specialist to provide application support in accordance with ITIL guidelines within the agreed SLAs. The ideal candidate will have 4-6 years of IT experience...


  • Hyderabad, Telangana, India Experian Full time

    Job Title: Senior Infrastructure SREJob Summary:The Senior Infrastructure SRE will be responsible for the continued improvement and support of the Windows server environment, including Windows 2012, 2016, 2019, and 2022. The ideal candidate will have a good working knowledge of Virtualization with VMWare and HPE Hardware products, as well as experience with...


  • Hyderabad, Telangana, India AT&T Full time

    Job Title: Senior Application/Production Support SpecialistJob Summary:We are seeking a highly skilled Senior Application/Production Support Specialist to join our team at AT&T. As a key member of our support team, you will provide expertise and collaborate with stakeholders to troubleshoot issues and ensure the success and excellence of our applications.Key...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ - H84 Full time

    About the RoleThe Product Lifecycle Support team at ADCI HYD 13 SEZ - H84 is seeking a skilled Catalog Specialist to drive operational excellence within the Amazon Marketplace. This role offers a unique opportunity to contribute to the continuous improvement of our processes and services.Key ResponsibilitiesExecute complex Standard Operating Procedures...