
Ground Crew Support Specialist
2 days ago
Airport Ground Staff Job Opportunity
\As an Airport Ground Staff, you will be responsible for providing excellent customer service to passengers. Your role will involve assisting with check-in procedures, baggage handling, and boarding. You will also need to provide information about flight schedules, delays, and airport services.
\To be successful in this role, you will need:
\- Excellent customer service and interpersonal skills
- Knowledge of airline operations and procedures
- Proficient in handling passenger data and managing check-in systems
- Strong problem-solving and conflict resolution skills
- Effective communication skills in English and local languages
- Ability to work in a fast-paced environment and handle stress efficiently
- Flexibility to work in shifts, including nights, weekends, and holidays
- Basic IT and computer skills
- Prior experience in airport operations or customer service is a plus
- High school diploma or equivalent required, Bachelor's degree preferred
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