Quality Customer Care Manager

Designation Quality ManagerQualification Engineering graduate preferably in Mechanical Electrical ElectronicsExperience 15-20 years experience with OEMs in a similar roleLocation Navi MumbaiRoles and Responsibilities Leading and managing a team of Quality Engineers to meet the Quality goals and manage the Quality Assessment and improvement...

We are seeking a highly skilled medical professional to join our team of cancer care specialists.As a key member of our clinical team, you will work closely with oncologists and immunotherapy experts to provide exceptional patient care and management.Responsibilities include:Patient consultations and clinical management in an outpatient settingCollaboration...

Medical Oncologist Job DescriptionWe are seeking a skilled and compassionate Medical Oncologist to manage oncology cases with expertise, commitment to patient-centric care, and strong communication skills.Key Responsibilities:Consult, diagnose, and develop treatment plans for oncology patients.Administer chemotherapy, immunotherapy, and targeted therapy...

Job SummaryAs a pioneering organization, we have introduced the revolutionary concept of 'direct-from-source' to India. We are committed to providing high-quality products directly to consumers.Key ResponsibilitiesThe successful candidate will be responsible for developing and implementing customer engagement strategies to foster loyalty and...

Remote Patient Service Specialist OpportunityWe seek a detail-oriented and compassionate professional to manage the day-to-day operations of our front office remotely. As a Remote Patient Service Specialist, you will be the first point of contact for patients, therapists, and staff.Key Responsibilities:Financial Support: Collaborate with the billing team on...

Quality Lead PositionWe are seeking a highly motivated and detail-oriented Quality Lead with a strong background in BPO operations and preferably in mortgage processes. The Quality Lead will be responsible for monitoring process quality, driving continuous improvement, managing quality analysts, and ensuring adherence to client and regulatory...

We are seeking a proactive and experienced Team Lead to manage our blended process. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR,...

Job DescriptionAs a Quality Assurance Specialist, you will play a vital role in ensuring the accuracy and compliance of O2C transactions. This involves monitoring and auditing various processes to identify any deviations or data quality issues. Your analytical skills will be essential in performing root cause analysis and implementing corrective actions....

• Monitor and audit O2C transactions (order entry, billing, collections, cash application) for accuracy and compliance.1-5 YEARS OF EXPERIENCE• Identify process deviations and data quality issues across O2C workflows.• Perform root cause analysis on recurring errors or customer complaints.• Collaborate with operations teams to implement corrective...

Actively recruiting for the post of Telecallers / Customer Care executives Work Location : Nagpur ( work from office strictly) Salary : Upto 25 K per month ( for regional languages such as Tamil, Kannada, Gujarati) Candidates willing to relocate will be provided accomodation. Roles and Responsibilities 1. Answering calls and resolving queries about product...