Expert Process Quality Manager

5 days ago


Nagpur, Maharashtra, India beBeeQuality Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description

As a Quality Assurance Specialist, you will play a vital role in ensuring the accuracy and compliance of O2C transactions. This involves monitoring and auditing various processes to identify any deviations or data quality issues. Your analytical skills will be essential in performing root cause analysis and implementing corrective actions. Additionally, you will maintain and update quality checklists and SOPs, track and report quality metrics, and support internal audits by providing documentation and process evidence.

Required Skills and Qualifications

To excel in this role, you should possess a strong understanding of the end-to-end O2C cycle, including order entry, billing, collections, and cash application. You will need to have the ability to identify patterns, root causes, and trends in quality issues, as well as possess ERP proficiency for transaction tracking and validation. Excellent communication and reporting skills are also necessary, as you will be required to interact with cross-functional teams and generate quality metrics and dashboards.

Benefits

This role offers opportunities for professional growth and development, as you will be working on continuous improvement initiatives to reduce defects and enhance customer satisfaction. You will also have the chance to lead cross-functional reviews to assess process health and compliance, and present quality insights and risk mitigation plans to senior leadership. If you are looking for a challenging and rewarding role that utilizes your analytical and problem-solving skills, this could be the perfect opportunity for you.

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