Patient Care Coordinator

22 hours ago

Nagpur, Maharashtra, India beBeeAdministrative Full time ₹ 9,00,000 - ₹ 12,00,000
Remote Patient Service Specialist Opportunity

We seek a detail-oriented and compassionate professional to manage the day-to-day operations of our front office remotely. As a Remote Patient Service Specialist, you will be the first point of contact for patients, therapists, and staff.

Key Responsibilities:
  • Financial Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
  • Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
  • Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
Required Skills & Qualifications:
  • Experience: Minimum one year of experience in administrative and medical office roles, specifically with scheduling.
  • Communication: Excellent verbal and written communication skills with a clear, neutral accent (preferably American or British).
  • Software Proficiency: Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.
  • Work Hours: Must be available to work from Monday to Thursday, 5:30 PM to 6:30 AM IST, and Friday, 5:30 PM to 4:30 AM IST.

This is an opportunity for a motivated individual to make a positive impact on patient care and develop valuable skills in healthcare administration.

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