Travel Industry Customer Relationship Professional

5 hours ago

Shimoga, Karnataka, India beBeeCustomerService Full time ₹ 50,00,000 - ₹ 75,00,000

Job Opportunity:

We are seeking a skilled Customer Relationship Professional to join our team. As an Expert Telecaller, you will play a crucial role in promoting our travel packages and providing exceptional customer service.

About the Role:

This is a full-time on-site position for an Expert Telecaller located in Salem. Your primary responsibility will be to make outbound calls to potential customers, provide detailed information about our travel packages, answer customer inquiries, and handle bookings.

Key Responsibilities:

Follow up on leads and maintain customer databasesEnsure customer satisfaction through professional communication and problem-solving

Requirements:

To succeed in this role, you will need:

Essential Skills:

Excellent communication and interpersonal skills in Tamil, English, and HindiExperience with customer service and outbound callingStrong persuasion and negotiation skillsProficiency in using CRM software and maintaining customer databasesAbility to understand the nature of workAbility to work independently and as part of a teamHigh school diploma or equivalent; a degree in Business Administration or a related field is a plusExperience in the travel and tourism industry is beneficialProblem-solving skills and a customer-focused and polite attitude

Benefits:

You will have the opportunity to work in a dynamic environment with a supportive team, where you can grow professionally and personally. We offer competitive compensation and benefits package.

How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.

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