Global Travel Facilitator

4 days ago


Shimoga, Karnataka, India beBeeHolidayOperations Full time ₹ 42,00,000 - ₹ 48,00,000

Job Title: Holiday Operations Coordinator

We are seeking a skilled and passionate holiday operations professional to lead a team at our organization.

Key Responsibilities:

• Develop personalized holiday itineraries incorporating hotels, flights, activities, and local experiences based on customer preferences and budget.

• Oversee the entire holiday booking process ensuring accuracy and adherence to timelines.

• Effectively communicate with customers addressing their queries and concerns promptly and professionally.

• Handle customer escalations related to bookings and itinerary changes resolving issues to ensure satisfaction.

• Build rapport with vendors hotels airlines local partners to secure competitive rates and high-quality service delivery.

• Stay updated on travel trends destinations and industry regulations.

• Maintain accurate travel documentation and ensure all necessary paperwork is completed before departure.

Requirements:

• 3-4 years of experience in holiday operations or a related field.

• Experience in handling hotel bookings flight confirmations and travel itineraries.

• Strong understanding of travel products and services flights hotels activities etc.

• Excellent communication and interpersonal skills with the ability to build rapport with customers and colleagues.

• Ability to problem-solve and handle customer escalations professionally.

• Proficiency in travel booking systems and MS Office Suite.

• Passion for travel and a strong understanding of customer service principles.



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