Dedicated Customer Experience Specialist

1 day ago

Kolkata, West Bengal, India beBeeCustomer Full time ₹ 4,20,000
Customer Service Representative Opportunity

We are seeking a skilled and dedicated individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to clients through various communication channels.

Job Summary:

This is an excellent opportunity for those looking to start or advance their career in customer service. As a Customer Service Representative, you will work closely with our clients to understand their needs and provide tailored solutions to meet their expectations.

Responsibilities:
  • Provide top-notch customer service via phone, email, and chat platforms
  • Respond to customer inquiries in a timely and professional manner
  • Work independently to resolve customer issues and concerns
  • Collaborate with internal teams to ensure seamless customer experience
  • Develop and maintain knowledge of products/services to effectively address customer queries
  • Meet or exceed performance metrics and standards
Requirements:
  • Bachelor's degree in a related field (or equivalent experience)
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills
  • Basic knowledge of MS Excel (required)
  • Language proficiency in English, Hindi, and Kannada (with the ability to learn additional languages)
Benefits:
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Flexible working hours and shift timings
  • Opportunity to work with a diverse range of clients and projects
What We Offer:

Our organization is committed to providing a positive and supportive work environment that fosters growth and development. We offer a range of benefits and perks to our employees, including:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • Flexible working hours and shift timings
  • Opportunity to work with a diverse range of clients and projects

If you are a motivated and customer-focused individual looking to start or advance your career in customer service, we encourage you to apply for this exciting opportunity

  • Dedicated Customer Experience Specialist

    3 days ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 18,000 - ₹ 25,000

    We are seeking a dedicated professional to handle day-to-day customer service tasks, including addressing inquiries and ensuring customer satisfaction. The ideal candidate will have excellent communication skills, the ability to drive sales growth, strong problem-solving abilities, and attention to detail.Key Responsibilities:Address customer inquiries in a...

  • Dedicated Customer Support Specialist

    2 days ago

    Kolkata, West Bengal, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Service Representative JobAt our company, we are seeking a dedicated and motivated Customer Service Representative to join our growing team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to customers via various channels, including chat, email, and phone.This is an exciting opportunity for...

  • Customer Experience Champion

    2 days ago

    Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job OverviewThe role of Customer Service Specialist is an exciting opportunity for a dedicated individual to provide exceptional support to customers.About the JobThis is a full-time, on-site position in Bengaluru for a Customer Service Manager. The successful candidate will be responsible for managing a team of customer service representatives, ensuring...

  • Customer Experience Specialist

    16 hours ago

    Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 10,08,000 - ₹ 17,58,000

    Contact Centre ExecutiveJob Summary:We are seeking a highly skilled and experienced Contact Centre Executive to join our team. As a key member of our contact centre, you will be responsible for ensuring that all customer interactions meet the highest standards of quality, service, and efficiency.Key Responsibilities:Monitor and evaluate inbound and outbound...

  • Customer Experience Specialist

    16 hours ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Overview: As a seasoned professional in customer service, you will be responsible for delivering exceptional experiences to our clients.Key Responsibilities:Analyzing Customer Inquiries: You will scrutinize and respond to customer inquiries with speed and efficiencyDeveloping Service Excellence: Collaborate with colleagues to establish processes that...

  • Exceptional Customer Experience Specialist

    3 days ago

    Kolkata, West Bengal, India beBeeCustomerCare Full time ₹ 2,50,000 - ₹ 5,00,000

    Deliver Exceptional Customer ExperiencesPassionate and dedicated individuals are needed to take on the role of Customer Care Support. Assist customers in resolving queries and ensuring a seamless experience. Develop strong customer relationships through effective communication and problem-solving skills.Key Qualifications: Excellent communication skills with...

  • Dedicated Homeopathic Medicine Expert Wanted

    7 days ago

    Kolkata, West Bengal, India beBeeHomeopathic Full time ₹ 3,00,000 - ₹ 6,00,000

    Homeopathic Medicine SpecialistWe are seeking a dedicated and skilled Homeopathic Medicine Specialist to join our team. As a key member of our pharmacy, you will play a vital role in providing high-quality homeopathic medicines to our customers.Main Responsibilities:Preparing homeopathic medicines according to doctors' prescriptionsSelling ready-made sealed...

  • Customer Relationship Management Specialist

    6 days ago

    Kolkata, West Bengal, India Yoga & Happiness - Best Yoga Teachers Training Institute Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionYoga & Happiness is an education organization dedicated to serving Yoga Professionals. We provide comprehensive Yoga Teachers Training in various categories, including Yoga Education and Training, and Yoga Therapy. Our courses cater to a wide range of expertise levels, from Yoga Volunteers and Protocol Instructors to Yoga Teachers,...

  • Customer Experience Ambassador

    1 week ago

    Kolkata, West Bengal, India beBeeService Full time ₹ 6,00,000 - ₹ 8,00,000

    Customer Experience AmbassadorThis role is a crucial part of our customer success strategy, ensuring a seamless experience for our customers from initial contact to final satisfaction.You will handle all post-purchase issues, including lost, damaged, or incorrect orders, and act as the primary point of contact between our customers and shipping partners.We...

  • Customer Experience Manager

    3 days ago

    Kolkata, West Bengal, India beBeeCustomer Full time ₹ 60,00,000 - ₹ 1,20,00,000

    At Zarthi, we aim to deliver solutions that effectively address real business challenges and accelerate growth.We offer two core solutions: Zarthi for Services and Zarthi for Payments. These solutions operate on a pay-as-you-use model, delivering defined business outcomes through the integration of expert personnel, streamlined processes, and cutting-edge...