Laptop Support Specialist

2 weeks ago


Jaipur, Rajasthan, India RAPIDTECH IT SERVICES PRIVATE LIMITED Full time
Laptop Service Engineer Job in Jaipur

We are seeking a skilled Laptop Service Engineer to join our team at RapidTech IT Services Private Limited in Jaipur. As a key member of our technical support team, you will be responsible for providing exceptional service to our clients by troubleshooting and repairing Dell laptops.

Job Responsibilities:
  • Respond to client requests in a timely and professional manner.
  • Contact clients to understand the nature of the issue and provide solutions.
  • Travel to client locations or connect remotely to resolve issues.
  • Troubleshoot hardware and software problems efficiently.
  • Install and maintain computer peripherals and hardware.
  • Upgrade operating systems and software as needed.
  • Solve networking and connection issues effectively.
  • Recommend software and hardware upgrades to clients.
  • Provide basic training on computer operation and management.
  • Complete job reports and order necessary supplies.
Requirements:
  • Bachelor's degree preferred.
  • At least 1 year of experience in laptop repair.
Benefits:
  • Competitive salary range: 15,000 - 18,000 per month.
  • Day shift schedule.


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