Customer Relationship Expert

3 weeks ago


Chennai, Tamil Nadu, India Sunrays Financial services Full time

We are seeking a skilled Customer Relationship Expert to contribute to our sales team at Sunrays Financial services. As a key member of our team, you will be responsible for initiating sales with potential customers over the phone, handling customer support, and providing telephony services from our office.

This role offers a competitive incentive package of up to 25,000, and fluency in Tamil is a must.

Responsibilities:

  • Initiating sales with potential customers over the phone
  • Handling customer support
  • Providing telephony services from our office
  • Directing prospects to the field sales team when needed
  • Entering and updating customer information in the database
  • Processing orders in an accurate manner
  • Handling grievances to preserve our company's reputation
  • Meeting sales quota and facilitating future sales
Requirements:
  • Fluency in Tamil
  • Excellent communication and people skills
  • Ability to present products or services over the phone and deal with complaints and doubts


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