Process Expert

6 days ago


Chennai, Tamil Nadu, India A.P. Moller - Maersk Full time

A.P. Moller - Maersk is a leading integrated transport and logistics company, committed to connecting the world for our customers and society. Our mission is to provide exceptional customer experiences, and we're looking for a skilled Process Expert to join our team.

Key Responsibilities:

As a Process Expert, you will be responsible for providing services to customers once they are onboarded in the Maersk environment. Your activities may include:

  • Customer channel management
  • Case Management
  • Customer onboarding and relationship management
  • Contract and dispute management
  • and more.

Job Summary:

At Maersk, we're looking for a talented individual to support our administrative stream. As a Process Expert, you will work independently, applying standards and making decisions to resolve problems. You will have the opportunity to develop your skills and knowledge in a specific job discipline, and contribute to the success of our team.

Ideal Profile:

We're looking for a candidate with at least 1 year of experience in a Customer Service role, preferably in the Transport & Logistics industry. You should be adaptable, goal-driven, and able to work well in fast-paced environments. As a strong team player, you will be able to manage multiple stakeholders and provide excellent customer service.

What's on Offer:

As a Process Expert at Maersk, you will have the opportunity to work in a fantastic work culture, join a market leader in Transport & Logistics, and develop a breadth of learning opportunities. If you're a motivated and talented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting role.


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