Process Expert
6 days ago
Job Summary
Maersk is seeking a skilled Process Expert to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer experience by managing customer channels, resolving cases, and ensuring seamless customer onboarding and relationship management.
Key Responsibilities
- Manage customer channels to ensure timely and effective communication
- Resolve customer cases in a timely and professional manner
- Collaborate with cross-functional teams to ensure seamless customer onboarding and relationship management
- Develop and maintain standardized work routines and methods to improve operational efficiency
Requirements
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Knowledge of standardized work routines and methods
About Maersk
Maersk is committed to a diverse and inclusive workplace, and we welcome applicants from all backgrounds. We are an equal opportunities employer and welcome applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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