
Front Desk Coordinator
6 days ago
We are seeking a highly skilled and experienced professional to fill the role of Reservation Strategist. As a key member of our team, you will be responsible for handling customer inquiries, converting them into bookings, and meeting revenue targets.
* We are looking for a candidate with 2-3 years of experience in the front office or reservations department.
* This is an excellent opportunity to join a fast-growing start-up and take on added responsibilities as you grow with the company.
Growth prospects: Our company values honesty, hard work, and dedication. If you have a passion for excellence and are willing to take on new challenges, this could be the perfect opportunity for you.
- Create business from existing customer accounts by sending them new offer updates, packages and more
- Maintain Central Reservation System, create reservations, maintain customer records, and update advance payments / balance receivable, etc
- Identifies new revenue generation opportunities to achieve personal and property revenue goals
- Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
Key Responsibilities:
- Handling Inbound / Outbound client calls / message inquiries on IVR / OTA's, and convert inquiries into bookings to meet and exceed revenue targets
- Successfully create business from existing customer accounts by sending them new offer updates, packages and more
- Maintain Central Reservation System, create reservations, maintain customer records, and update advance payments / balance receivable, etc
- Responsible for OTA marketing / promotion plans
- Identifies new revenue generation opportunities to achieve personal and property revenue goals
- Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Actively participate on social media travel related groups for generating more leads and reach out to prospective customers
- Schedule client visits for prospective clients and coordinate site visits
- Maintain and update inquiry records, sales records for online and offline sales
- Prepare daily check in / check out schedule for respective check ins / check outs and share with Operations team for site preparation
- Collect and maintain customer information database, contact details
- Keep track of balance payments receivable, extra charges, additional services rendered and ensure collection and update at check in / check out
- Track the number of monthly inquiries through offline and online channels for sales analysis
- Prepare and maintain daily and weekly reports for leads and conversions
- Prepare a review follow up sheet and follow up for reviews from guests
- Conduct market research, competition mapping, and keep updating the Management on new offerings by competitors
- Help in research and development of new online and offline sales channels / partners
Qualifications & Experience:
- Candidates with min 2-3 years of experience in front office / reservations department (hotels)
- Excellent communication skills, English (written and spoken) is a must
- Good knowledge of Microsoft Office / Excel is mandatory
Working Hours & Days:
10:00 AM - 7:00 PM, 6 days a week. Since we are a hospitality company, weekly off's are not on weekends. The candidate will be given the option to choose a weekly off between Monday - Thursday at the time of appointment.
-
Front Desk Coordinator
7 days ago
Dombivli, Maharashtra, India beBeeFacility Full time ₹ 8,00,000 - ₹ 15,00,000Key Responsibilities:Develop and maintain relationships with students, visiting faculty, and guests.Ensure accurate and timely responses to inquiries and concerns.Manage front desk operations and guest relations while maintaining a student-centric approach.Coordinate with internal teams for smooth functioning and effective issue resolution.Required Skills &...
-
Front Desk Liaison
7 days ago
Dombivli, Maharashtra, India beBeeGuest Full time ₹ 8,00,000 - ₹ 12,00,000We are seeking a dynamic Guest Relationship Executive to join our organization as a key contributor in delivering exceptional client experiences.As the primary point of contact for clients and visitors, you will ensure a professional, engaging, and smooth experience while representing our brand image and values.Key ResponsibilitiesGreet and welcome visitors,...
-
Front Desk Team Member
2 weeks ago
Dombivli, Maharashtra, India beBeeExecutive Full time ₹ 4,00,000 - ₹ 8,00,000Job Role OverviewThe Front Desk Executive serves as a pivotal figure in creating a welcoming atmosphere for visitors and ensuring seamless day-to-day operations at the workplace. This is an excellent opportunity to collaborate with a dynamic team and contribute significantly to the organization's success.Key Responsibilities:Provide exceptional visitor...
-
Front Desk Professional
1 week ago
Dombivli, Maharashtra, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000Job SummaryA Front Desk Executive is required to manage front desk operations and provide exceptional customer service in a fast-paced environment.","key":"Primary Responsibilities","value":"">The successful candidate will be responsible for:Managing patient flow and handling receptionist duties with efficiency and professionalism.Providing personalized...
-
Front Desk Support Specialist
6 days ago
Dombivli, Maharashtra, India beBeeCustomer Full time ₹ 3,50,000 - ₹ 7,50,000Job Title:Job Description:We are seeking a highly skilled and organized individual to join our team as a Front Desk Representative. In this role, you will serve as the first point of contact for visitors, clients, and vendors, providing exceptional customer service and ensuring a professional and welcoming office environment.Responsibilities include managing...
-
Front Office Executive Lead
7 days ago
Dombivli, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000Job Title: Front Office ManagerDescription:We are seeking an experienced and skilled hospitality professional to oversee the front desk operations at our establishment.The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to manage multiple tasks simultaneously.Day-to-Day Operations Management:...
-
Administrative Coordinator
1 week ago
Dombivli, Maharashtra, India beBeeOffice Full time ₹ 20,00,000 - ₹ 40,00,000Job OpportunityWe are seeking a highly skilled and organized individual to fill the role of Office Assistant. In this position, you will be responsible for providing administrative support to our team. Your primary duties will include answering phone calls, taking messages, and transferring calls to relevant staff members.As an Office Assistant, you will...
-
Guest Service Ambassador
1 week ago
Dombivli, Maharashtra, India beBeeService Full time ₹ 4,00,000 - ₹ 7,00,000Front Desk Associate PositionOrbit Serviced Apartments seeks a Front Desk Associate with prior hotel experience to deliver exceptional guest service.Must have worked in a hotel front office role (minimum 1 year)Strong English and Hindi communication skillsPresentable, guest-focused, and reliablePunctualResponsibilities:Handling guest...
-
Global Travel Coordinator
6 days ago
Dombivli, Maharashtra, India beBeeTravel Full time ₹ 2,40,000 - ₹ 3,00,000Job OpportunityWe are seeking an experienced travel coordinator to manage international/domestic travel bookings, coordinate travel desk operations, and process visa applications.Key Responsibilities:Manage international/domestic travel bookings (air, train, cab, hotel)Arrange travel and accommodationProcess visa applications & travel documentationSupport...
-
Female Spa Manager
1 week ago
Dombivli, Maharashtra, India Myo thai spa Full time ₹ 2,40,000 - ₹ 3,20,000 per yearONLY FEMALE SPA MANAGER CAN APPLY FOR THIS POST.As a Manager in a spa, your job description typically includes:Customer Service: Providing excellent customer service by greeting clients, answering inquiries, and addressing any concerns or complaints in a timely and professional manner.Appointment Scheduling: Managing the salon and spa's appointment book,...