Salesforce CRM Leader

11 hours ago


Kollam, Kerala, India beBeeDirector Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description

We are seeking a highly skilled and experienced Director of Customer Relationship Management to lead our Salesforce development lifecycle. The ideal candidate will have 17+ years of overall experience in the Salesforce ecosystem, with expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud.

This is an excellent opportunity for a visionary leader to bridge technical depth with strategic insight, build strong stakeholder relationships, and drive continuous improvement across our CRM ecosystem.

Requirements
  • Expertise in Salesforce architecture, security model, configuration, and customization.
  • Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
  • Proven ability to design, develop, and implement complex Salesforce solutions.
  • Evaluate new Salesforce products and services to identify opportunities for improvement.
Benefits
  • Experience running multiple Salesforce orgs' lifecycles.
  • Manage customer-facing Experience Cloud websites.
  • Lead Salesforce-related activities during M&A processes.
Other Responsibilities
  • Ensure seamless data flow and synchronization between Salesforce and other systems.
  • Present regular updates on Salesforce initiatives and their impact on business goals.
  • Create a roadmap for Salesforce adoption and modernization.


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