Cafe Customer Experience Specialist
6 days ago
Job Summary:
- Our ideal candidate will engage with guests to deliver exceptional customer experiences at the cafe.
- They will collect and manage guest feedback to inform service improvements.
- Responsibilities also include managing database, MIS, billing counter, and social media interactions.
Key Responsibilities:
- Interact with guests in a warm and welcoming manner.
- Collaborate with colleagues to ensure seamless service delivery.
- Monitor and respond to guest feedback in a timely and professional manner.
Requirements:
- Excellent communication and interpersonal skills are essential.
- The ability to work effectively in a fast-paced environment is crucial.
- Proficiency in database management and social media platforms is necessary.
Work Environment:
As a key member of our team, this individual will contribute to delivering exceptional experiences for our valued guests. In return, we offer a dynamic and growth-oriented workplace where they can grow professionally and personally.
Why You'll Thrive HereThis role offers a unique blend of challenges and opportunities. If you're passionate about delivering outstanding customer experiences, we want to hear from you
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