Front Desk Ambassador

2 days ago


Alleppey, Kerala, India beBeeGuestExperience Full time ₹ 4,00,000 - ₹ 8,00,000
At our hospitality, we strive to create unforgettable guest experiences. As a key player in our front-of-house operations, you will be the face of our business, delivering warmth, professionalism, and exceptional attention to detail.

We are looking for an individual who can build strong relationships with our guests, ensuring a memorable stay from check-in to departure.

  • Main Responsibilities:
  • Greet and welcome guests warmly, setting the tone for a lasting impression.
  • Manage reservations, waitlists, and guest seating efficiently to minimize wait times.
  • Assist guests with menu queries, special requests, and dietary needs to ensure their comfort and satisfaction.
  • Become familiar with regular guests and recognize VIP customers to provide personalized service.
  • Handle guest feedback and complaints with professionalism and empathy, resolving issues promptly and fairly.
  • Collaborate with service staff, kitchen, and management to maintain smooth operations and deliver excellent guest experiences.
  • Maintain a clean, organized, and inviting reception/host area that reflects our high standards.

What We're Looking For:

  • Exceptional communication and interpersonal skills to build strong relationships with guests and colleagues alike.
  • A friendly, professional, and approachable personality that makes everyone feel welcome.
  • Strong organizational and multitasking abilities to handle multiple tasks simultaneously while maintaining attention to detail.
  • Prior experience in hospitality, F&B, or guest relations is highly valued, but not required.
  • The ability to remain calm and positive in a fast-paced environment, adapting to changing circumstances with ease.


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