
Hotel Financial Operations Manager
18 hours ago
**Night Auditor/Manager Role Overview**
The Night Auditor oversees overnight front desk and accounting tasks, serving as the primary point of contact for late-night guests. Key responsibilities include balancing financial transactions, preparing daily reports, and managing guest inquiries.
Responsibilities:
- Welcome guests warmly and efficiently during nighttime hours.
- Handle reservations, amenities, and VIP requests with exceptional follow-up service.
- Post charges and taxes to guest accounts, process invoices, and balance cash drawers.
- Track key financial metrics, prepare end-of-day reports, and ensure completion of previous shifts' tasks.
- Communicate with departments to guarantee seamless service delivery and oversee hotel safe operations.
- Audit and reconcile daily financial accounts, including revenue, charges, and payments.
**Required Skills and Qualifications**
- Minimum 3+ years of managerial-level front desk experience.
- Basic math and accounting skills.
- Proficiency in MS Office, PMS, and IDS software.
- Excellent verbal and written communication skills.
- Attention to detail and strong organizational skills.
- Associate or Bachelor's degree in Hotel Management or related field.
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