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Director of Event Services

3 weeks ago

Bengaluru, Karnataka, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000
Event Operations Manager

Job Overview:

  • Oversee daily operations for banquet and catering services, including planning, execution, and team management.
  • Collaborate with sales, culinary, and service teams to deliver exceptional events—corporate, social, and weddings.
  • Develop and implement SOPs for seamless event logistics, from setup through execution and close-out.
  • Monitor quality standards, guest satisfaction, and service delivery across all events and catering operations.
  • Lead and mentor teams in banqueting, kitchen stewarding, and F&B; recruit, train, and manage departmental staff.
  • Analyze operational metrics and feedback to drive continuous improvements in processes and performance.
  • Coordinate with vendors for supplies, décor, AV, and event needs.

Requirements:

  • Bachelor's/master's degree in hospitality, hotel management, or related field.
  • Minimum 5+ years' operational leadership experience in banqueting and catering in hotels or high-volume venues.
  • Demonstrated expertise in team management, event operations, and logistical planning.
  • Strong communication, leadership, and problem-solving skills.
  • Proven track record of handling premium events and client satisfaction.
  • Proficient with MS Office, event management systems, and financial controls.