
High-Performance Culture Leader
4 days ago
The organization is seeking a Lead Performance Management professional to establish a performance-driven culture across the entity. This role requires strategic implementation of the Performance Management System (PMS), including Balanced Scorecard (BSC) methodology, ensuring performance alignment with business objectives and providing data-driven insights to senior leaders.
Key Responsibilities:- Design and manage the end-to-end PMS for the entity.
- Act as a strategic advisor to senior leaders to align business and people performance.
- Institutionalize Balanced Scorecard (BSC) to measure performance across Financial, Customer, Internal Process, and Learning & Growth perspectives.
- Develop BSC-based scorecards at entity, department, and individual levels.
- Define SMART KPIs across all four BSC dimensions:
- Financial: Revenue per employee, cost reduction initiatives.
- Customer: Client satisfaction scores, project delivery metrics.
- Internal Processes: Operational efficiency, compliance adherence.
- Learning & Growth: Training hours, innovation participation, succession readiness.
Generate dashboards and BSC reviews for strategic decision-making by senior leaders.
Performance Review and Appraisal
Lead monthly, quarterly, annual, and mid-year performance review cycles.
Drive calibration and moderation processes across departments.
Ensure objectivity, consistency, and linkage of performance to rewards.
Goal Setting & KPI Cascading
Work with functional heads to set and align KRAs/KPIs based on the BSC.
Ensure cascading of goals from corporate to individual levels through a structured process.
Performance Analysis & Reporting
Provide monthly and quarterly MIS on performance metrics.
Analyze performance data to identify trends, gaps, and improvement opportunities.
Employee Development & Talent Decisions
Partner with L&D to link performance outcomes to training and development.
Enable succession planning, HiPo identification, and role readiness mapping using BSC insights.
Process Improvement & Automation
Leverage HRMS tools to digitize and track performance.
Continuously improve PMS and BSC processes using industry benchmarks and internal feedback.
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