
Home Loan Sales Manager
2 days ago
Job Title: Home Loan Sales Manager
Key Responsibilities:
- Sales & Business Development:
- Achieve sales targets for home loans through a network of direct sales agents (DSAs).
- Identify and onboard new DSAs to expand the sales network.
- Develop and implement strategies to generate leads and convert them into home loan sales.
- Provide guidance to DSAs on improving their sales pitch and techniques.
- Customer Relationship Management:
- Build strong relationships with potential home loan customers and ensure they have a positive experience throughout the loan process.
- Address customer queries and concerns promptly, ensuring customer satisfaction.
- Coordinate with the processing team to ensure smooth loan approval and disbursement.
- Loan Process Management:
- Support DSAs in gathering all necessary documentation for loan applications.
- Ensure that all loan applications processed by DSAs are complete, accurate, and comply with internal policies.
- Work with credit teams to ensure timely loan approvals and disbursements.
- Market Knowledge:
- Keep up-to-date with industry trends, competitor products, and market conditions.
- Share insights with the sales team to identify new business opportunities.
- Reporting & Compliance:
- Track and report on sales progress for both individual DSAs and the team as a whole.
- Ensure that all DSA activities are in compliance with regulatory requirements and company policies.
- Maintain and update customer data and sales records in CRM systems.
Requirements:
- Graduate in any discipline. A background in finance, sales, or marketing is preferred.
- Minimum 2-3 years of experience in home loan sales or financial product sales.
- Prior experience managing DSAs or sales teams is a plus.
- Strong interpersonal and communication skills.
- Good negotiation skills and the ability to close deals.
- Strong relationship-building capabilities.
- Knowledge of home loan products, interest rates, and market trends.
- Ability to provide mentorship and support to sales agents.
- Familiarity with MS Office, CRM tools, and loan processing software.
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