Data Operations Team Lead

4 days ago


Delhi, Delhi, India Forage AI Full time
Job Title: Data Operations Team Lead - Performance Excellence

About Forage AI
We are a cutting-edge organization dedicated to harnessing the power of data. Our innovative approach enables us to deliver high-quality solutions that drive business growth and efficiency.

Job Summary:
The Data Operations Team Lead is responsible for ensuring accurate documentation of complex concepts, managing SLAs and deliverables, and collaborating with stakeholders to identify process gaps and implement improvements.

Key Responsibilities:
- Ensure that intricate concepts shared by clients and stakeholders are accurately documented.
- Manage SLAs and deliverables by coordinating with various teams working remotely.
- Work with stakeholders at all levels to identify and address process gaps with efficient solutions.
- Collaborate with Data Automation Engineers and Data Scientists to ensure seamless execution of tasks.
- Own the team's production model for optimal efficiency and performance.

Requirements:
- Bachelor's degree in any field.
- 6-7 years of data-related experience.
- Excellent attention to detail and problem-solving skills.
- Proven ability to excel under pressure and manage projects autonomously.
- Strong communication skills, both written and verbal.
- Proficiency in MS Office tools, particularly Excel.
- Ability to work as part of a team and adapt to new situations.

Compensation:
This role offers a competitive salary range of $85,000-$110,000 per annum, commensurate with experience. Additionally, our comprehensive benefits package includes health insurance, retirement plans, and paid time off.

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