Guest Relations Ambassador

1 week ago


Vellore, Tamil Nadu, India beBeeHospitality Full time ₹ 5,00,000 - ₹ 10,00,000
Customer Experience Manager

We are seeking a Customer Experience Manager who embodies the spirit of exceptional hospitality.

Key Responsibilities:

  • Create lasting impressions by greeting and welcoming guests warmly.
  • Efficiently manage reservations, waitlists, and guest seating to ensure seamless service.
  • Provide expert menu guidance, handle special requests, and cater to dietary needs with precision.
  • Build strong relationships with regular guests and recognize VIP customers to foster loyalty.
  • Address guest feedback and complaints with professionalism and empathy.
  • Collaborate with service staff, kitchen, and management for smooth operations.
  • Maintain a clean, organized, and inviting reception/host area that reflects our brand's high standards.

Essential Qualifications:

  • Excellent communication and interpersonal skills.
  • A friendly, professional, and approachable personality.
  • Strong organizational and multitasking abilities.
  • Prior experience in hospitality, F&B, or customer relations is highly desirable.
  • Ability to remain calm and positive in a fast-paced environment.

Why This Opportunity?

  • Be part of a dynamic team dedicated to delivering exceptional guest experiences.
  • Contribute to a growing, guest-centric brand that values innovation and excellence.
  • Enjoy career growth and learning opportunities in the F&B industry.


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