Dedicated Customer Service Specialist

5 days ago


Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 7,50,000 - ₹ 15,00,000

Job Role Overview

The Customer Relationship Manager plays a pivotal role in meeting customer needs by addressing inquiries, resolving issues promptly, and coordinating with service and sales teams.

Main Responsibilities:

  • Respond to customer inquiries and resolve concerns efficiently
  • Maintain accurate and up-to-date customer databases and track feedback
  • Develop and implement effective customer retention strategies

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration or a related field
  • Excellent interpersonal and communication skills
  • Familiarity with CRM software is an advantage

Key Benefits:

  • Opportunity to work with a dynamic team
  • Chance to develop and expand professional skills
  • Promising career growth and development opportunities

Additional Information:

  • Strong analytical and problem-solving skills are required
  • Able to work in a fast-paced environment
  • Ability to adapt to changing priorities


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