Enterprise Email Systems Architect

1 week ago


Bengaluru, Karnataka, India Iron Mountain Full time

Job Summary

The Enterprise Email Systems Architect at Iron Mountain is responsible for designing, implementing, and maintaining a robust email infrastructure that meets the organization's needs. This role requires a deep understanding of email systems, networking protocols, and security best practices.

About the Role

As an Enterprise Email Systems Architect, you will be responsible for planning and designing email infrastructures, setting up and configuring Microsoft Exchange and Google Workspace servers, and ensuring the smooth operation and availability of email services. You will also implement robust security measures to protect email systems from unauthorized access, phishing attacks, and spam.

Key Responsibilities

  • Design and implement email infrastructures that align with organizational needs and best practices.
  • Set up, configure, and maintain Microsoft Exchange and Google Workspace servers, including mailboxes, distribution lists, and security features.
  • Ensure the smooth operation and availability of email services by performing regular maintenance tasks and updates.
  • Implement robust security measures to protect email systems from unauthorized access, phishing attacks, and spam.
  • Deploy spam filtering solutions to minimize unwanted emails and protect users from potential threats.
  • Continuously monitor email systems for performance metrics such as latency, throughput, and response times.
  • Track email system availability to ensure uninterrupted service delivery.
  • Identify potential bottlenecks or performance issues and take proactive measures to address them.
  • Diagnose and resolve email-related issues such as connectivity problems, mailbox inaccessibility, or email delivery failures.
  • Escalate complex problems to senior IT staff or external support teams when necessary.
  • Implement a robust email system backup strategy to protect against data loss in case of hardware failures or disasters.
  • Regularly test backups to ensure they are reliable and can be restored successfully.

Requirements

  • Bachelor's degree in Computer Science or a related field.
  • 5+ years of experience in email systems administration.
  • Experience with Microsoft Exchange and Google Workspace.
  • Strong understanding of networking protocols and security best practices.
  • Excellent troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.

Salary Range: $120,000 - $180,000 per year, depending on experience.



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