Customer Service Specialist

4 days ago


Palakkad, Kerala, India beBeeCustomer Full time ₹ 50,00,000 - ₹ 80,00,000
Job Title:

As a Customer Experience Intern, you will be responsible for providing exceptional service to our customers through phone interactions.

This role is ideal for someone who is enthusiastic about delivering outstanding customer experiences and has strong communication skills.

Key Responsibilities:
  • Answer and address incoming/outgoing phone calls promptly and professionally
  • Prioritize calls based on urgency and importance
  • Redirect calls to the relevant team members as needed
  • Deliver outstanding customer service through phone interactions
  • Follow up with clients and customers via phone when required
  • Offer insights and feedback on phone communication strategies as an intern in the customer experience team
Requirements:
  • Excellent written and verbal communication skills
  • Strong attention to detail and organizational skills
  • Ability to work independently and manage time effectively
  • Proficient in Microsoft Office and Gmail
  • Must have their own laptop and stable internet connection
  • Ready to work with rotational off and work timing from 10 am to 8 pm

Benefits:

This is a paid internship opportunity that will provide valuable experience and skills in customer experience management.

About Us:



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