Automotive Customer Service Specialist

1 day ago


Palakkad, Kerala, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 60,00,000
Job Title:

Automotive Customer Service Specialist

">Job Description:

We are seeking a highly skilled and customer-focused individual to manage daily customer requests through a shared mailbox and provide member support across multiple channels.

Main Responsibilities:

  • Manage customer inquiries, complaints, and product-related requests in a timely manner.
  • Provide excellent customer service by addressing concerns and offering solutions within established timeframes.
  • Collaborate with cross-functional teams to find effective solutions to problems.

Requirements and Skills:

  • Demonstrated experience in customer-facing roles.
  • Strong analytical and problem-solving abilities to diagnose issues and propose effective solutions.
  • Proficiency in English and strong communication skills.
  • Ability to multitask, prioritize tasks, and manage time efficiently.
  • Maintain a positive and professional demeanor when interacting with customers.

Preferred Qualifications:

  • Tech or engineering background.
  • Familiarity with the automotive industry and related products.
  • Technical writing and documentation skills.

Benefits of Working with Us:

  • Ongoing training and development opportunities.
  • Flexible work arrangements and remote work options.
  • A collaborative and dynamic work environment.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and advancement.
  • A supportive team environment.


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