
Customer Service Specialist
2 days ago
Career Opportunity in Customer Service
">At a large-scale housing project, we are seeking an experienced CRM professional to provide exceptional customer satisfaction. This role offers growth opportunities for individuals looking to build a career in the housing industry.
This position involves handling customer inquiries, providing prompt and accurate responses, and resolving issues efficiently. You will maintain a high level of customer service by demonstrating empathy, professionalism, and a customer-centric approach.
You will collaborate with the sales team to provide seamless support throughout the sales process. Additionally, you will utilize CRM software to track customer interactions, document inquiries, and generate reports.
Analyze customer data to identify patterns, trends, and opportunities for improvement. Ensure compliance with company policies and procedures, as well as legal and regulatory requirements. Contribute to the development and implementation of CRM processes and protocols.
To succeed in this role, you will require a bachelor's degree in a relevant field or equivalent experience. Proven experience in a customer service or CRM role, preferably in the real estate or housing industry, is essential. Excellent verbal and written communication skills in English and Hindi are required.
A strong interpersonal skillset with the ability to build rapport and maintain positive customer relationships is necessary. Proficiency in using CRM software and tools is also crucial. Analytical mindset with the ability to analyze customer data and generate insights is desired.
Work Timings: Monday to Saturday, 9:30 am to 6:30 pm
-
Customer Service Specialist
1 day ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 75,00,000Job Summary:\We are seeking a dedicated professional to provide exceptional customer support as a Customer Support Representative.\The successful candidate will be responsible for delivering outstanding service by engaging with customers through various channels, responding to their concerns in a professional and courteous manner, and demonstrating excellent...
-
Customer Support Specialist
4 days ago
Thiruvananthapuram, Kerala, India beBeeUnderstanding Full time ₹ 1,00,00,000 - ₹ 2,00,00,000Customer Support Specialist Role A vital customer support specialist is required to provide business-critical assistance to Azure customers worldwide through various support channels.Effective interaction with clients to gather information quickly and efficiently.Clear explanation of customer responsibilities in resolving issues and communication of next...
-
Senior Customer Service Liaison
2 days ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 35,00,000 - ₹ 45,00,000Job DescriptionEcomous accelerates direct-to-consumer brands across various niches like haircare, pet, and wellness.We are seeking a Sales & Customer Experience Specialist to ensure a positive customer journey from initial contact to issue resolution. This role involves handling customer calls, follow-ups via email, chat, or phone to collect feedback and...
-
Customer Experience Specialist
12 hours ago
Thiruvananthapuram, Kerala, India beBeeDelinquency Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Customer Experience SpecialistOur company is seeking an experienced customer experience specialist to oversee collection activities and implement effective strategies.Manage a team of collection staff to ensure optimal performance and productivity.Develop and implement efficient processes for resolving escalated customer issues.Analyze and...
-
IT Service Management Specialist
4 days ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000Job Title: IT Service Management SpecialistWe are seeking a skilled and experienced IT Service Management Specialist to join our team.Troubleshoot and resolve technical issues related to the ServiceNow platform.Perform routine maintenance tasks and system upgrades to ensure the platform remains stable and operational.Provide support to end-users addressing...
-
Helpdesk Customer Service Specialist
1 day ago
Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,15,000**Job Description**: We are seeking a skilled and customer-focused professional to join our Helpdesk team. As a Helpdesk Support Engineer, you will play a critical role in delivering exceptional customer service and ensuring that customer issues are resolved promptly and efficiently.In this dynamic and fast-paced environment, you will be responsible for...
-
Customer Service Representative
2 days ago
Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 4 - ₹ 8Job Title: Customer Service RepresentativeDescription:We are seeking a skilled professional to provide exceptional customer service and support. As a key member of our team, you will be responsible for delivering outstanding service to our customers.Strong communication skills in English are essential for this role. You must be able to effectively...
-
Customer Service Professional
1 day ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 70,00,000Customer Service Excellence OpportunitiesWe are seeking skilled customer service professionals to join our team. As key members of our customer service team, you will be responsible for handling customer queries and issues via phone in a timely and professional manner.Key Responsibilities:Provide accurate and timely information on products and services to...
-
Customer Service Expert
2 days ago
Thiruvananthapuram, Kerala, India beBeeCommunication Full time ₹ 5,00,000 - ₹ 10,00,000Customer Service RepresentativeJob Description:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a crucial part in ensuring customer satisfaction and delivering exceptional service.Key Responsibilities:Respond to customer inquiries via phone, email, or chat in...
-
Customer Support Specialist
2 days ago
Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000Customer Support SpecialistWe are seeking a highly skilled and detail-oriented Customer Support Specialist to join our team. In this role, you will be the primary point of contact for our customers, ensuring a positive experience from their first interaction to the final resolution of any issue.The ideal candidate will have excellent communication and...