Client Success Associate

3 weeks ago


Pune, Maharashtra, India ExxatSystems Pvt Ltd Full time
Job Overview

We are looking for an experienced Account Relationship Manager to join our team at Exxat Systems Pvt Ltd. As an Assistant Account Manager, you will play a key role in supporting the account management team in maintaining and growing client relationships.

Responsibilities
  1. Client Management:
    • Develop and maintain strong client relationships to ensure client satisfaction and retention.
    • Act as a point of contact for standard clients/strategic clients, addressing their queries and concerns promptly.
  2. Project Coordination:
    • Coordinate with internal teams to ensure timely delivery of client projects.
    • Maintain accurate and up-to-date client records and documentation for their standard clients in Monday.com.
  3. Business Development:
    • Suggest company products/services that maximize client satisfaction.
    • Promote products updates/releases/conferences and services to existing customers.


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