
Dental Client Scheduling Representative
4 days ago
Job Title: Appointment Scheduler
Location: Remote, Work from Home
Shift: Late Night/Early Morning Shifts (India Time)
Industry Preference: Dental Industry
Are you a dynamic and motivated individual seeking a challenging appointment scheduling role? We're looking for someone with expertise in the US voice market to join our team.
The ideal candidate will have excellent English communication skills, prior experience handling US-based voice processes, and the ability to work during night and early morning shifts.
Experience in the dental industry is highly preferred.
Key Responsibilities:
- Conduct outbound calls to schedule appointments for dental clients in the US.
- Ensure all scheduled appointments align with client preferences and availability.
- Effectively handle inquiries and provide necessary information about services.
- Maintain accurate records of calls and appointments in the CRM.
- Meet performance targets and adhere to call scripts and guidelines.
- Collaborate with the team to optimize appointment booking strategies.
Qualifications and Requirements:
- Excellent spoken English with a professional and clear tone.
- Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is a plus.
- Must have a reliable laptop/desktop and high-speed internet connection for uninterrupted work.
- Ability to work in night and early morning shifts (India time).
- Self-motivated and comfortable working in a remote environment.
- Strong organizational and time-management skills.
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