
Customer Experience Advocate
2 days ago
As an Agent Support Specialist, you will be responsible for delivering exceptional customer support and resolving complex issues with speed and accuracy.
- Respond to customer inquiries via various channels and diagnose and resolve technical issues in a timely manner.
- Maintain high customer satisfaction scores and adhere to quality standards in the majority of cases.
- Utilize existing knowledge bases to provide root cause assessments and customer-facing bug progress summaries.
- Excellent communication and typing skills (60-80 WPM).
- Experience in troubleshooting, diagnosing, and resolving complex technical issues using established procedures.
- Familiarity with support methodologies, case lifecycles, and analytical skills for breaking down issues.
- Knowledge of ticketing tools and ITIL principles.
- 6+ months of experience in infrastructure, storage, or service desk.
- Hands-on experience with Google products (Gmail, Calendar, Meet, Drive, Docs, Sheets, Slides, Gemini app, Notebook LLM, Keep, Sites, Forms, Appsheet).
- Google Workspace Administrator certification is highly desirable.
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Customer Service Advocate
7 days ago
Anantapur, Andhra Pradesh, India beBeeCustomer Full time ₹ 25,00,000 - ₹ 40,00,000Job Title: Customer Service AdvocateAbout the Role:We're seeking a talented and customer-focused individual to join our team as a Customer Experience intern. As a key member of our customer experience team, you will play a vital role in ensuring that our customers have an exceptional experience with our brand.Key Responsibilities:Manage and track customer...
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Customer Experience Advocate
7 days ago
Anantapur, Andhra Pradesh, India beBeeSupport Full time ₹ 18,00,000 - ₹ 30,00,000Customer Support RoleSilvish is a fast-growing 9 to 5 silver jewelry brand redefining how modern India wears and gifts jewelry. With Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship, we've built a loyal customer base that values both quality and experience.You will be the voice of Silvish for our customers, ensuring their...
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Customer Experience Advocate
1 week ago
Anantapur, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000Job OverviewThe ideal candidate will possess strong communication skills, excellent spoken and written English capabilities, and the ability to effectively interact with customers. They will be able to quickly gather information and confidently communicate next steps and status.Key ResponsibilitiesExplain customer responsibilities in resolving...
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Customer Experience Advocate
2 days ago
Anantapur, Andhra Pradesh, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 80,00,000Job OverviewWe are seeking a highly skilled and empathetic customer experience professional to join our team in India. This on-site role will provide end-to-end support to users of our SaaS platform, ensuring they have a seamless experience across all touchpoints.This is an exciting opportunity for individuals who are passionate about delivering exceptional...
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Customer Success Advocate
2 days ago
Anantapur, Andhra Pradesh, India beBeeCustomerSuccess Full time ₹ 60,00,000 - ₹ 1,20,00,000About the Role:We are seeking a proactive and results-driven Customer Success Advocate to drive customer success strategies by monitoring key performance indicators.Key Responsibilities: Performance Monitoring: Track customer sentiment, engagement scores, and service request completion SLAs using data-driven insights to inform customer success...
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Experience Customer Specialist
2 days ago
Anantapur, Andhra Pradesh, India beBeeCustomerExperience Full time ₹ 9,00,000 - ₹ 12,00,000Customer Experience SpecialistWe are seeking a skilled Customer Experience Specialist to join our team. This role involves delivering exceptional customer experiences and ensuring our customers enjoy a smooth and positive journey with our products and services.Skill in Action: Utilize your expertise to provide top-notch support, following established...
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Customer Success Advocate
1 week ago
Anantapur, Andhra Pradesh, India beBeeCustomerSuccess Full time ₹ 8,00,000 - ₹ 15,00,000**Customer Success Associate Role Overview**We are seeking a skilled professional to join our team as a Customer Success Associate.Engage with customers proactively to provide excellent service and support.Maintain strong interpersonal skills with a customer-first approach, ensuring smooth onboarding and ongoing support to enhance customer satisfaction.The...
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Customer Service Advocate
20 hours ago
Anantapur, Andhra Pradesh, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000As a key player in delivering exceptional customer experiences, you will be responsible for providing professional support to customers via various communication channels.Key ResponsibilitiesDeliver prompt and effective assistance to customers through chat, email, and phone interactions.Collaborate with colleagues to streamline processes and enhance customer...
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Chief Customer Advocate
1 week ago
Anantapur, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 45,00,000 - ₹ 75,00,000Job OverviewBhanzu's support team is instrumental in eradicating math phobia and encouraging careers in math and STEM fields worldwide.Act as the primary point of contact for customers, embodying the face of Bhanzu support.Respond promptly to customer inquiries via phone, email, or chat, providing accurate information.Engage in proactive outbound calling to...
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Distinguished Customer Service Advocate
1 day ago
Anantapur, Andhra Pradesh, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000Technical Support SpecialistWe are seeking a highly motivated and organized Technical Support Specialist to join our team.Key Responsibilities:Provide exceptional customer support via phone, email, and ticketing systems.Identify and resolve technical issues in a timely and professional manner.Work collaboratively with cross-functional teams to drive...