Property Maintenance Coordinator

2 days ago

Vadodara, Gujarat, India beBeePropertyMaintenance Full time ₹ 30,00,000 - ₹ 50,00,000

About the Role

As a Property Maintenance Coordinator, you will play a crucial role in ensuring the smooth operation and maintenance of properties within our portfolio. Your primary responsibility will be to take ownership of assigned properties, conducting regular checks to ensure they meet our high standards for quality and tenant satisfaction.

Key Responsibilities:

  • Ownership of Properties: Take ownership of a designated number of houses, ensuring they are well-maintained and provide a best-in-class experience for both tenants and owners.
  • Periodic Checks: Conduct periodic checks of the assigned houses to ensure they meet Nestaway's quality standards. Ensure that all necessary data, including utility account IDs, tenant agreements, photographs of the house, etc., are accurately maintained in Nestaway's systems.
  • Minimize Tenant Move-Outs: Implement strategies to minimize tenant move-outs from the houses mapped to you, ensuring high tenant satisfaction and retention.
  • House Onboarding/Offboarding: Utilize Nestaway's processes and tools to onboard new houses into Nestaway's portfolio or offboard existing houses as per predefined SLAs.
  • Move-In & Move-Out Processes: Efficiently manage move-in and move-out processes for tenants, adhering to Nestaway's procedures and timelines. Utilize provided tools to ensure smooth transitions for tenants.

Requirements:

  • Bachelor's degree or equivalent in a relevant field.
  • Prior experience in property management or a related field is preferred.
  • Strong organizational and multitasking skills, with the ability to manage multiple properties simultaneously.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • Proficiency in using technology and willingness to learn and adapt to new tools and systems.

This role requires use of a two-wheeler for site visits.

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