
Business Development Specialist
19 hours ago
This role offers a unique opportunity to leverage your expertise in client strategy, marketplace operations, and account growth to drive revenue and GMV goals for our enterprise-level clients.
Key Responsibilities:
- Client Relationship Management: Foster strong relationships with clients as their primary point of contact, ensuring strategic alignment and satisfaction.
- Marketplace Strategy & Execution: Collaborate with clients to define goals around GMV, profitability, and channel diversification.
- Performance Optimization: Track and optimize KPIs such as Sell-Through Rate (STR), fulfillment lead times, and pricing effectiveness.
- Data-Driven Insights & Reporting: Provide regular performance updates and dashboards on GMV, operational health, and ad efficiency.
- Account Growth & Renewal Management: Identify upsell opportunities and lead conversations on new marketplaces, ad tools, or catalog expansion.
- Internal & Cross-Functional Collaboration: Work with client success engineering, support, and product teams to troubleshoot and improve service delivery.
Qualifications:
- Bachelor's or Master's degree in Business, Marketing, or related field.
- 3–9 years of experience managing eCommerce marketplace accounts (Amazon, Walmart, eBay, etc.).
- Hands-on knowledge of retail marketplace tools and seller portals (e.g., Seller Central, Marketplace APIs).
- Strong analytical skills; ability to translate data into clear strategies and recommendations.
- Excellent client communication, stakeholder management, and project leadership abilities.
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