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Automotive Warranty Specialist
3 weeks ago
About the Role
This is a fantastic opportunity to work with an esteemed automotive organization as a Warranty Administrator.
As a member of this team, you will be responsible for accurately and efficiently processing warranty claims. This role requires exceptional attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Verify repair orders against dealership systems and prepare claims for submission.
- Accurately review, code, and process warranty claims.
- Maintain accurate records, update claim notes daily, and track aging claims.
- Communicate with dealership staff to resolve issues.
- Collaborate with the team to ensure accuracy and satisfaction.
Requirements & Qualifications:
- Excellent English communication skills (written and verbal).
- Strong attention to detail and accuracy.
- Bachelor's degree preferred.
- Prior experience in warranty processing (Ford, GM, or Chrysler) is advantageous.
- Ability to work flexible hours, including overnight shifts.
- Reliable high-speed internet and a professional home office setup.
- Computer proficiency and ability to learn new software quickly.
Benefits:
- Opportunity to develop into a skilled automotive warranty coding expert.
- Remote work flexibility.
- Supportive team environment.
Additional Information:
- Work is performed in a remote setting, requiring reliable internet and a professional home office setup.
- Computer proficiency and ability to learn new software quickly are essential.
