
Strategic Customer Growth Expert
1 week ago
This is a strategic Customer Success position that requires expertise in driving customer outcomes and satisfaction.
- Develop and implement tailored success programs for key enterprise accounts.
- Collaborate with cross-functional teams to identify business opportunities and drive growth.
Key Responsibilities:
- Run onboarding and ongoing success programs for top clients.
- Solve complex problems quickly and proactively.
- Influence product development through real customer insights.
- Monitor key performance indicators, such as health, adoption, renewal, and upsell signals.
We're seeking a highly motivated and experienced professional with a proven track record in Client Delivery, Consulting, or Operations.
- 3+ years of experience in a related field.
- Able to remain calm under pressure and think critically in ambiguous situations.
- A proactive approach with a scrappy and hands-on attitude.
As a valued member of our team, you'll have the opportunity to work on cutting-edge projects and collaborate with talented individuals. Our company culture prioritizes innovation, ownership, and growth.
Key Benefits:
- Huge ownership and fast growth potential in an early-stage organization.
- World-class founders backed by top venture capitalists.
- AI-native approach: Building from the ground up for scalable solutions.
- Customers love us: Post-product-market fit expansion already happening.
- A learning rocketship: GenAI + behavior science + full GTM exposure.
This role offers a unique opportunity to be part of a team building the future of work and contribute to shaping our company's vision.
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Strategic Growth Professional
1 week ago
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