Help Desk Specialist

8 hours ago

Bengaluru, Karnataka, India beBeeHelpDesk Full time ₹ 4,00,000 - ₹ 6,00,000

Job Title: Help Desk Specialist

This role is ideal for someone who wants to deliver top-notch support and make a positive impact in the lives of our clients.

Key Responsibilities:

  • Provide timely and professional assistance to customers via phone, email, or chat.
  • Collaborate with internal teams to resolve complex issues and improve overall customer experience.
  • Maintain accurate records of customer interactions and issue resolution.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • 0-2 years of experience in a help desk or customer support role.
  • Excellent communication and problem-solving skills.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.

About Us:

We are a leading provider of IT services and solutions. Our team is passionate about innovation and excellence, and we are committed to making a positive impact in the communities we serve.

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