Help Desk Support Specialist

Position OverviewThe Help Desk Support Specialist will provide first-level IT support with a focus on international voice support. The role involves troubleshooting technical issues, handling escalations, and ensuring seamless communication with global customers. The position requires candidates to operate in a 24x7 shift from the Infosys Bangalore...

Designation - Help Desk Support Specialist (L1)Qualification - GraduationExperience - 2–4years in help desk/IT support with SQL & basic scripting , Postman, Basic python Coding and SFTP.Special Requirements - Understanding of SaaS/software products, Zendesk and Freshdesk .Shift - Rotational shiftSalary KWork Mode - WFOLocation - BangaloreNotice period -...

Responsibilities:* Lead help desk team, optimize processes* Ensure customer satisfaction through timely resolutions* Collaborate with IT departments on system improvements* Manage help desk operations, train staffFood allowance

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Information Technology Help Desk position located in Bengaluru. The Help Desk personnel will be responsible for providing technical assistance and support related to computer systems, hardware, and software. Daily tasks include troubleshooting,...

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong...

we are looking for experienced IT Help Desk Executive who is good in communication, mail drafting, DNS , LAN and other related Skills.

We're Hiring: Associate – Help Desk (Portuguese, Spanish & English-speaking) Location: Pune, India (Remote) Shifts: 24/7 Rotational (including night shifts) Work Days: 5 days/week We are currently hiring for one of our esteemed clients , a global SaaS provider in the enterprise technology space, known for innovation, operational excellence,...

Experience Level : 2 to 4 yearsWork Mode : Work from OfficeShifts : Quarterly Rotational 2 PM to11 PM, 6 PM to 3 AM, 9 PM to 6 AMWork Mode : Work From OfficeInterview Mode : Face to FaceExperience2 to 4 years of Tier 2 experience in a technician, help desk, or desktop support role.Technical Skills:* Proficient in macOS and Apple hardware/software...

About the job The Help Desk Analyst, as part of the IT Infrastructure and Technology team, will be responsible for managing all the day-to-day issues that arise from internal employees as it relates to their hardware, software and connectivity. The Analyst will work out of the newly established Bangalore, India office and will collaborate with other Help...

About Us:At Molecular Connections, we believe in "Connecting brilliant minds, for building the future of scientific intelligence. Founded more than two decades ago, Molecular Connections is the leading AI-ML led data science organization accelerating digital transformation of Scientific Scholarly Publishing, STEM (science, technology, engineering and...