Desktop Support Specialist

20 hours ago


Dindigul, Tamil Nadu, India beBeeNetwork Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title: Desktop Support Specialist

We are seeking an experienced and skilled Desktop Support Specialist to join our IT team.

The ideal candidate will have at least one year of hands-on experience in managing and supporting IT infrastructure, including Windows and macOS environments, basic network troubleshooting, and end-user support.

  • Install, configure, and maintain Windows and macOS operating systems.
  • Troubleshoot hardware issues related to desktops, laptops, printers, and other peripherals.
  • Install, update, and patch software applications and security tools.
  • Provide day-to-day support for Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.

This role is responsible for:

Key Responsibilities
  • Troubleshoot basic network issues (LAN, WAN, Wi-Fi) and VPN connectivity problems.
  • Perform basic configuration and support of network devices such as routers, switches, and firewalls.
  • Assist in IP address configuration and network printer setup.
  • Monitor and maintain network performance at the location.
  • Respond to IT support tickets, ensuring timely and effective resolution.

Requirements

  • Strong troubleshooting and problem-solving abilities.
  • Familiarity with ITSM tools for ticket management.
  • Ability to work independently and prioritize tasks.

Benefits

  • Growth opportunities within a dynamic organization.
  • A collaborative and supportive work environment.


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