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Client Relationship Officer
3 weeks ago
The role of the Client Development Manager is to establish and maintain strong relationships with clients in rural areas. The primary objective is to deepen these relationships by providing best-in-class service to customers, ensuring their satisfaction and loyalty.
The ideal candidate will have 0-2 years of relevant branch banking experience and a strong understanding of customer needs and preferences. They will be responsible for lead area mapping, sales reports, and account opening formalities, among other tasks.
The Client Development Manager will also be expected to engage customers with multiple products at the time of account opening, ensure superior customer service, and spearhead resolution of customer queries and issues. Additionally, they will assess and evaluate client needs, generate new sources of revenue through cross-selling opportunities, and provide support for implementation of livelihood advancement and community development initiatives.
Required Skills and Qualifications:
- Graduation in BA, BCom, BBA, BSc, BTech, or BE
- 0-2 years of relevant branch banking experience
Benefits:
This role offers a challenging and rewarding career path with opportunities for growth and development. The ideal candidate will be rewarded with a competitive salary and benefits package, as well as the opportunity to make a meaningful contribution to the success of our organization.
Others:
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.