Chief Operations Manager

2 weeks ago


Kota, Rajasthan, India Snaphunt Full time

The Opportunity

We are seeking a highly skilled and experienced Chief General Manager to lead our vehicle service operations in Kota, Rajasthan. As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities

  • Lead a team of professionals to manage the overall customer vehicle service experience and satisfaction.
  • Develop and implement strategies to improve customer satisfaction, reduce repeat complaints, and increase revenue.
  • Collaborate with cross-functional teams to ensure seamless execution of workshop operations.
  • Manage the team's motivation level, develop their required skill set through training, and ensure work is carried out as per time schedule.
  • Ensure the workshop is clean, well-maintained, and equipped with the necessary tools and equipment.

Requirements

  • B.Tech/B.E. in Automobile, Mechanical, or Diploma in Mechanical.
  • Minimum 4-6 years of experience in similar profile under workshop service management domain.
  • Strong leadership skills, excellent communication abilities, and a customer-centric mindset.

About Us

Our client is a leading provider of Maruti Suzuki cars and related services, dedicated to delivering exceptional customer experiences.


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