
Sales Operations Assistant
6 days ago
Job Overview:
The Sales Operations Assistant will play a key role in delivering an exceptional post-booking experience for customers. They will serve as the primary point of contact, guiding users through the journey with timely updates and support.
Main Responsibilities:
- Connect with users after booking to confirm details and provide guidance on next steps.
- Share and update travel itineraries, addressing changes or clarifications as needed.
- Assist customers with redeeming coupons or discounts and resolve related queries.
- Serve as the single point of contact for customers, ensuring a seamless experience throughout their journey.
- Collect feedback to enhance future travel experiences.
- Collaborate with internal teams for timely communication and service delivery.
Requirements:
- Effective communication skills in English.
- An empathetic approach with strong problem-solving abilities.
- Familiarity with tools like Google Sheets and WhatsApp.
- Full-time availability for 3 months.
What You'll Gain:
- First-hand experience in sales operations within the travel industry.
- Experience in customer engagement and service workflows.
- The opportunity to contribute to a meaningful product impacting lives.
Benefits:
- Gain valuable experience in sales operations.
- Develop customer engagement and problem-solving skills.
- Be part of a team driving positive change in the travel industry.
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