Customer Relationship Manager

6 days ago


Hyderabad, Telangana, India RC Project Consultancy (RCPC) Full time

We are seeking a skilled CRM executive to join RC Project Consultancy (RCPC) in Hyderabad, focusing on customer relationship management in the real estate industry.

Key Qualifications and Skills

  • A minimum of 1 year of experience in customer relationship management in real estate.
  • Proficiency in statistical analysis techniques to understand customer behavior and improve service delivery.

Responsibilities and Expectations

  • Develop and maintain strong customer relationships to enhance satisfaction and retention.
  • Utilize data analysis and predictive modeling to identify customer needs and improve services.
  • Collaborate with the marketing team to tailor communication strategies that address customer preferences.
  • Manage customer inquiries and feedback efficiently to ensure a high level of service quality.
  • Support business development initiatives by identifying potential opportunities through customer data analysis.
  • Implement continuous improvement processes based on customer insights and feedback.
  • Work cross-functionally with engineering teams to align customer requirements with technical solutions.
  • Conduct regular customer reviews to ensure alignment with service expectations and explore growth opportunities.


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