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Territory Success Manager
7 days ago
The Customer Success Specialist will be responsible for managing customer success processes for a defined territory, including retaining customers and growing contracts through upselling and multi-year renewals.
Responsibilities- Manage customer success processes for a defined territory.
- Develop and implement customer onboarding and success programs.
- Ensure timely support renewals for small to medium-sized customers in assigned territory.
- Analyze key indicators and provide management with performance feedback.
- Excellent communication skills in Spanish language.
- Strong analytical skills and knowledge of Excel.
- Ability to work in a 24x7 environment.
- Self-motivated and focused individual.
