Technical Customer Service Representative

2 days ago


Surat, Gujarat, India beBeeTechnical Full time ₹ 50,00,000 - ₹ 80,00,000

Customer Support Position

About the Role: We are seeking a skilled customer-focused individual to join our team as a technical support specialist.

Main Responsibilities:

  1. Provide expert troubleshooting over the phone for global customers
  2. Handle basic technical assistance calls related to telecom, VoIP, networking, and communications

Tech Skills Required:

  • Intermediate knowledge of computer hardware and software
  • Operating Systems: Intermediate knowledge of Windows, Mac, Android, and iOS
  • Networking: Intermediate knowledge of networking

Requirements:

  • Bachelor's or Master's degree from a reputable institution
  • Fresher or experience in BPO and service industry (a plus)
  • Excellent verbal and written English communication skills
  • Ability to work night shifts and rotational shifts
  • Good computer skills (MS Office, email, CRM tools)
  • Ability to handle pressure and multitask effectively
  • Customer-centric with problem-solving attitude

Benefits:

  • Opportunity to grow professionally
  • Challenging role that enhances your skillset
  • Collaborative environment that encourages teamwork


  • Surat, Gujarat, India beBeeService Full time ₹ 3,50,000 - ₹ 7,50,000

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to deliver exceptional customer experiences.The ideal candidate will possess excellent communication skills, both verbal and written, with the ability to effectively interact with customers through various channels. They will be proficient in using CRM tools and have...


  • Surat, Gujarat, India beBeeCommunication Full time ₹ 3,00,000 - ₹ 6,00,000

    Customer Service Representative Job OpportunityThis role is ideal for individuals who possess strong communication skills and are flexible with their schedules. In this position, you will be responsible for providing exceptional customer service through international chat and voice processes.Prioritizing excellent English communication skills, both spoken...


  • Surat, Gujarat, India beBeeCustomer Full time

    Job Title: Sales and Customer Service Representative">We are seeking a motivated sales professional to join our team. The ideal candidate will possess excellent communication skills, be friendly and persuasive, and have the ability to deliver an exceptional customer experience over the phone.">Key Responsibilities">">Make outbound calls to potential or...


  • Surat, Gujarat, India beBeeCustomerExperience Full time ₹ 4,00,000 - ₹ 6,00,000

    Customer Experience Representative Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. This is an excellent opportunity to provide exceptional customer satisfaction in a successful large-scale housing project.The ideal candidate will have excellent verbal and written...


  • Surat, Gujarat, India TP Full time

    About the CompanyThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.About the RoleThe role involves engaging with customers and ensuring their needs are met effectively.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable...


  • Surat, Gujarat, India Seven Consultancy Full time

    JOB DETAILS Managing a team of representatives offering customer supportOverseeing the customer service processResolving customer complaints brought to your attentionCreating policies and proceduresPlanning the training and standardization of service deliverySelecting and hiring new staffMonitoring the work of individual representatives and of the...


  • Surat, Gujarat, India beBeeCustomer Full time ₹ 6 - ₹ 8

    As a key member of our support team, your primary responsibility will be to provide exceptional customer service and support.Responsibilities:Provide superior customer service to buyersHandle inquiries, complaints, and issues via email and chat in a timely and efficient mannerResolve customer complaints and issues effectivelyCommunicate with customers to...


  • Surat, Gujarat, India Crowdniks Industries Limited Full time

    Responsibilities - Supervise daily operations of the call centre team - Supervise a team of customer service representatives to achieve service level agreements quality and productivity targets- Train monitor and motivate call centre agents to implement efficient sales service and contact centre processes for the highest performance levels - Monitor...


  • Surat, Gujarat, India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000

    We are seeking a highly skilled Service Coordinator to join our team.Key Responsibilities:Receive and manage incoming service requests via various channelsSchedule service appointments and dispatch technicians or engineers as requiredMaintain accurate service records, logs, and documentation in the systemFollow up with customers to confirm service...


  • Surat, Gujarat, India beBeeCustomerSupport Full time ₹ 40,00,000 - ₹ 80,00,000

    Job Opportunity">We are seeking a highly skilled and motivated Customer Support Specialist to join our team.">As a Customer Support Specialist, you will be responsible for providing excellent customer service through various online platforms. Your primary goal will be to ensure timely and professional resolution of customer concerns, while building and...