Customer Service Representative

4 weeks ago

Surat, Gujarat, India TP Full time

About the Company

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

About the Role

The role involves engaging with customers and ensuring their needs are met effectively.

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Qualifications

  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Need to resolve technical queries related to Samsung home appliances
  • Qualification: Btech, BCA, Bsc Computer Science, Diploma in Engineering
  • Gujarati, English and Hindi language is required

Required Skills

  • Excellent communication skills
  • Technical troubleshooting abilities

Preferred Skills

  • Experience in customer service

Pay range and compensation package

CTC-21 K

It is a Work from home job and fresher can also apply.

System Requirements

  • i5 or above
  • Windows 11 or above
  • Wifi speed- 20 Mbps or above
  • UPS or inverter required
  • 8GB RAM or above

For more Information, please call Hr Alisha 8427274195

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.

  • Customer Service Representative

    2 days ago

    Surat, Gujarat, India ZORKO Limited Full time ₹ 2,40,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative located in Surat. As a Customer Service Representative at ZORKO Limited, you will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include answering customer calls,...

  • Customer Service Representative

    2 weeks ago

    Surat, Gujarat, India Airblack Full time

    Role: Customer Support RepresentativeLocation: RemoteTimings: 9:30 AM – 7:30 PM, 6 days/weekExperience: 0.5–3 years in customer service or pre-salesCTC: Up to ₹2.5 LPA + Monthly Incentives (Avg. in-hand ₹20,000)Languages: Kannada & EnglishAbout AirblackAirblack is India's leading skilling platform for microentrepreneurs and creators, impacting over...

  • Sales and Customer Service Professional

    2 weeks ago

    Surat, Gujarat, India beBeeCommunication Full time ₹ 2,00,000 - ₹ 5,00,000

    Customer Service RepresentativeJob Description:

  • Client Services Representative

    2 weeks ago

    Surat, Gujarat, India beBeeCustomerService Full time ₹ 3,50,000 - ₹ 5,50,000

    We are seeking a dedicated and customer-focused individual to join our team as a Client Services Representative. The ideal candidate will have excellent communication skills, both written and verbal, with the ability to work independently in a fast-paced environment.Key Skills:Familiarity with CRM softwareBasic computer literacyThe successful applicant will...

  • Call Center Representative

    1 week ago

    Surat, Gujarat, India KIRAN GD Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Call Center Representative, located in Surat. The Call Center Representative will handle customer service inquiries, resolve customer complaints, and ensure customer satisfaction. Day-to-day tasks include answering calls, providing product or service information, processing orders, and maintaining...

  • Telesales Representative

    1 week ago

    Surat, Gujarat, India MONEYGUARD Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionMoneyGuard is a tech-driven partner for debt recovery, utilising technology to connect businesses with the ideal debt recovery agency in their city. We not only facilitate these connections but also provide strategic case management, ensuring seamless communication between clients, recovery agencies, and legal professionals if required....

  • Medical Representative

    2 days ago

    Surat, Gujarat, India I Vis Pharmaceutical Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Medical Representative located in Surat. The Medical Representative will be responsible for promoting and selling medical products to healthcare professionals, managing customer relationships, and providing accurate information about our products....

  • Customer Service Manager-support Services-customer Service

    3 weeks ago

    Surat, Gujarat, India Kotak Mahindra Bank Full time

    Job Category KMBL Degree Level Bachelor s Degree Customer Service Manager - Support Services-Customer Service Job Role End to End Resolution of Requests Complaints escalations received from the customers regulators and senior Management with quality communication within the defined Turn around time Preparing weekly Fortnight and Monthly MIS ...

  • Medical Representative

    3 weeks ago

    Surat, Gujarat, India Lifelancer Full time

    Job Title Medical Representative Ahmedabad Surat Mehsana Job Location Surat Gujarat IndiaJob Location Type On-siteJob Contract Type Full-timeJob Seniority Level ExecutiveSkills Pharmaceutical Sales Customer Relationship Management Sales Product Knowledge Communication Presentation Skills Medicine Job Title Medical Sales Representative ...

  • Customer Services Supervisor

    2 weeks ago

    Surat, Gujarat, India Aviation Indeed Full time

    Job Title Customer Services Supervisor Location Ahmedabad India Job Purpose As a Customer Services Supervisor at Qatar Airways Contact Centre you will lead and develop a team of Customer Service Agents to deliver exceptional customer experiences across multiple channels telephone email web chat fax and face-to-face You will be responsible for...