Contact Center Representative
6 days ago
Join Charisma Organization as a Contact Center Representative
About Us:
We are a dynamic company dedicated to delivering world-class customer service. Our team is passionate about helping customers and providing innovative solutions to their problems.
Job Summary:
We are seeking an experienced Contact Center Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer care support via voice calls.
Key Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally.
- Provide product information and explain features and benefits to customers.
- Manage customer complaints and escalate complex issues to senior team members.
Eligibility Criteria:
- A minimum of 1 year of experience in customer service operations in a contact center.
- Strong communication skills with the ability to speak fluent English.
What We Offer:
We offer a competitive salary package, including a one-time relocation bonus for outstation candidates. Our office is located in Indore, MP, and we provide reimbursement for train/bus tickets as well as hotel stay for up to 14 days.
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