Contact Center Representative

6 days ago


Indore, Madhya Pradesh, India CHARISMA ORGANIZATION Full time

Join Charisma Organization as a Contact Center Representative

About Us:

We are a dynamic company dedicated to delivering world-class customer service. Our team is passionate about helping customers and providing innovative solutions to their problems.

Job Summary:

We are seeking an experienced Contact Center Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer care support via voice calls.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Provide product information and explain features and benefits to customers.
  • Manage customer complaints and escalate complex issues to senior team members.

Eligibility Criteria:

  • A minimum of 1 year of experience in customer service operations in a contact center.
  • Strong communication skills with the ability to speak fluent English.

What We Offer:

We offer a competitive salary package, including a one-time relocation bonus for outstation candidates. Our office is located in Indore, MP, and we provide reimbursement for train/bus tickets as well as hotel stay for up to 14 days.



  • Indore, Madhya Pradesh, India ICICI Lombard Full time

    Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at ICICI Lombard. The successful candidate will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues efficiently.Key ResponsibilitiesRespond to customer inquiries via phone, email, and...


  • Indore, Madhya Pradesh, India Teleperformance Global Services Private Limited Full time

    Job DescriptionJob Title : Customer Service RepresentativeExperience : 1 3yrsLocation : IndoreJob Description :Education & Qualification :- 70% Graduate hiring and 30% undergraduate.- Minimum of 1+ year experience as a relevant customer service executive in a premium contact centre is mandatory.- Typing speed & accuracy of 25 WPM with 85% accuracy- 100% work...


  • Indore, Madhya Pradesh, India Unitask Full time

    Job SummaryThe Customer Care Representative is responsible for ensuring customer satisfaction by addressing inquiries, resolving complaints, and providing accurate information about products and services. The role requires excellent communication skills, empathy, and the ability to handle a variety of customer concerns in a professional manner.Key...


  • Indore, Madhya Pradesh, India Witbloom Consultants - A Leading Training & Job Placement Firm Full time

    Location: IndoreIndustry: BPO / Call Center Experience: 0-4 yearsKey Responsibilities: Handle inbound & outbound calls , emails, and chats for international customers. Provide accurate, timely, and professional customer support. Resolve queries related to products, services, billing, or technical issues . Maintain high levels of customer satisfaction...

  • Quality Analyst

    2 weeks ago


    Indore, Madhya Pradesh, India RenewBuy Full time

    What is Renewbuy RenewBuy is an organisation Launched in 2015 Headquartered at Gurgaon by industry veterans Balachander Sekhar and Indraneel Chatterjee RenewBuy Com is the fastest growing online aggregator in India A pure digital insurance distribution business it has become the 2nd largest and the fastest-growing Insure-Tech player by building an...


  • Indore, Madhya Pradesh, India Continuum Global Solutions Full time

    b Indore MP IN Description At Continuum Global Solutions our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact Our ...

  • Team Leader

    3 weeks ago


    Indore, Madhya Pradesh, India Teleperformance Global Services Private Limited Full time

    Job Description- Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality.- Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to maintain operational efficiency and effectiveness.- Develop and implement strategies to reduce shrinkage and attrition rates through effective people management...


  • Indore, Madhya Pradesh, India CHARISMA ORGANIZATION Full time

    Career Opportunity: Customer Service ProfessionalAbout Charisma Organization:We are a rapidly growing company that values innovation and customer satisfaction. Our goal is to deliver exceptional customer experiences through our highly trained and experienced team members.Job Description:We are seeking a highly skilled and experienced Customer Service...


  • Indore, Madhya Pradesh, India CHARISMA ORGANIZATION Full time

    Job Title: Care Support SpecialistAbout Us:Charisma Organization is a leading company in the customer service industry, committed to delivering exceptional support to our clients.Job Description:We are currently looking for a highly skilled and experienced Care Support Specialist to join our team. As a key member of our contact center, you will be...


  • Indore, Madhya Pradesh, India ICICI Lombard Full time

    Job DescriptionFunctional /Business Responsibilities : Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the...


  • Indore, Madhya Pradesh, India gathr Full time

    About Us: At gathr.ai, we are transforming the way enterprises build and deploy GenAI solutions. With our innovative GenAI fabric, we're enabling organizations to harness the power of large language models (LLMs) effortlessly, ensuring they stay ahead in the rapidly evolving AI landscape. As we continue our global expansion, we need a visionary leader to...


  • Indore, Madhya Pradesh, India Pidilite Industries Limited Full time

    HiPidilite hiring for Technical Center Executive ( Techno -Marketing )Location :IndoreSkill and Designation : Technical Center Executive ( Techno -Marketing )Exp : 4 to 12 years on roll exp of in Techno -MarketingAge : Upto 35Please Note : Its Individual Contributor roleEducation : B.TECH /Dip civil mandatoryIndustry : Cement ,Building Construction...


  • Indore, Madhya Pradesh, India Pidilite Industries Limited Full time

    Job DescriptionHiPidilite hiring for Technical Center Executive ( Techno -Marketing )Location :IndoreSkill and Designation : Technical Center Executive ( Techno -Marketing )Exp : 5 to 12 years on roll exp of in Techno -MarketingAge : Upto 35Please Note : Its Individual Contributor roleEducation : B.TECH /Dip civil mandatoryIndustry : Cement ,Building...


  • Indore, Madhya Pradesh, India Pidilite Industries Limited Full time

    Hi Pidilite hiring for Technical Center Executive ( Techno -Marketing ) Location :Indore Skill and Designation : Technical Center Executive ( Techno -Marketing ) Exp : 4 to 12 years on roll exp of in Techno -Marketing Age : Upto 35 Please Note : Its Individual Contributor role Education : B.TECH /Dip civil mandatory Industry : Cement ,Building...

  • IND Customer Care

    2 weeks ago


    Indore, Madhya Pradesh, India Continuum Global Solutions Full time

    At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary...


  • Indore, Madhya Pradesh, India CHARISMA ORGANIZATION Full time

    Job DescriptionESCALATION DESKCustomer Care Support (Voice)JOB INDUSTRY:-BPOWORKING DAYS:-5 daysSHIFT TIMINGS:-9 HoursRotational ShiftsRotational Week OffELIGIBILITY:-- 12th Pass or Graduation in any stream (Graduate/Undergraduate)- 1+ Year Experience in Customer Service Operations in a Contact CenterSKILLS REQUIRED:-Strong Communication skills with 80-90%...


  • Indore, Madhya Pradesh, India Snaphunt Full time

    The OfferOpportunity within a company with a solid track record of performanceOpportunity to make a positive impactA role that offers a breadth of learning opportunitiesThe JobOur client is looking for someone who can work as a Customer Relationship Executive with a Leading bank.The ProfileMust Have :Excellent communication in English.Understanding about...

  • Manager – B2B

    3 weeks ago


    Indore, Madhya Pradesh, India Paradise Placement Consultancy Full time

    Responsibilities : Responsible for building and managing partnerships with affiliates, online influencers, and other similar associations. Responsible for business parameters including customer acquisition and Wealth product sales through B2B channels. Responsible for smooth affiliate on-boarding from lead generation, activation and training. ...


  • Indore, Madhya Pradesh, India Paradise Placement Consultancy Full time

    Responsibilities : Building and managing in-house and out sourced tele sales teams. Responsible for business parameters including customer acquisition and Wealth product sales. Responsible for smooth customer on-boarding from lead conversion to account activation. Coordination with different Department to ensure smooth transition of work. Recruiting...


  • Indore, Madhya Pradesh, India True Pace Consulting Full time

    True Pace Consulting is a new approach in the global market for your Hiring & software development needs. Founded by a group of Management & IT professionals with deep understanding the value of building professional alliances & maintaining them as well.The RoleDear candidate,We are looking for someone who can work as a Customer Relationship Executive with a...