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Customer Service Professional
7 days ago
Job Title: Care Support Specialist
About Us:
Charisma Organization is a leading company in the customer service industry, committed to delivering exceptional support to our clients.
Job Description:
We are currently looking for a highly skilled and experienced Care Support Specialist to join our team. As a key member of our contact center, you will be responsible for providing top-notch customer care support via voice calls.
Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally.
- Provide product information and explain features and benefits to customers.
- Manage customer complaints and escalate complex issues to senior team members.
Requirements:
To succeed in this role, you must have:
- A minimum of 1 year of experience in customer service operations in a contact center.
- Strong communication skills with the ability to speak fluent English.
Benefits:
We offer a competitive salary package, including a one-time relocation bonus for outstation candidates. Our office is located in Indore, MP, and we provide reimbursement for train/bus tickets as well as hotel stay for up to 14 days.
